It consulting Malaysia, it architecture, it consultants

Consulting

IMS Asia is an industry leading company that specializes in delivering technology-based knowledge products and services. With domain expertise in ICT Networking Technologies, we at IMS Asia serve as a global provider of IT professional services including IT/Network Assessment, Architecture, Proof-of-Concept, Implementation, Support Services, Business/IT Alignments, IT Strategy, Technology Solutions, Network and System Design, ITIL, VoIP, IP Telephony, Tele-Presence, Security Audits, and Wireless and Technology Professional Services.

Our Specialty Services

We provide emphasis to services as well as projects that cover Network Consulting and Design, Infrastructure Improvements, Prototyping & Proof-of-Concept Testing, and Network Managed Services and Outsourcing. In fact, our prime objective at IMS Asia is to empower our customers through our innovative Technology Lifecycle Methodology that closely integrates every step involved in a business process, from planning and designing to implementation and optimization of professional services. In addition, IMS Asia leverages its core competencies and domain expertise to develop “Value Innovation” products and services for local and international clients in the following areas:

ICT Advisory Services
ICT System Integration and Support Services
ICT Content Development
ICT Research & Development

However, the services that we make available at IMS Asia are more than just the above mentioned. In other words, we not only conceive ICT projects but also make sure that they are being successfully deployed. This in turn is beneficial for clients and business organizations that entail a unique personalized business solution to address their need by utilizing standardized components, which at the same time is designed and integrated perfectly at both business and end-to-end technology architecture levels.

ICT Advisory Services

At IMS Asia, we adopt right mix of people, processes, and technologies to deliver our clients with unique and value added ICT services. This in turn is achieved by effectively leveraging IMS Asia’s internal consultants/engineers, local/foreign partners, individual experts/specialists and global resources that focus on ICT Technology Knowledge.

Our ICT Advisory Services include, but not limited to:

Assessment and Baseline Services
Architecture, Planning & Design Services
Pilot Services
Migration/Transition Services
Deployment & Integration Services
Operational Management (Fault, Configuration, Change, Performance and Capacity) Services
Quality Assurance & Audit Services

ICT System Integration and Support Services

This includes:

Proof-of-Concept (PoC) or Engineering Lab Services to prototype network design and simulate real live lab scenario to assist clients in order to model accurate network behaviors and minimize risks associated with ICT deployments.
End-to-end services for efficient ICT deployment that cover commencement of Architecture Phase and Service Delivery Phase, in addition to Service Support Phase with the value add to operationalize ICT Technologies solution.
ICT System Integration of end-devices, infrastructure and back-end systems in multi-vendor environment using right mix of business processes, standard/proprietary technologies and analytical skills.
ICT Support Services to complement customers’ capability and short comings with regards to engineers, support personnel and technology specialists in both Service Delivery and Service Support life-cycle phases.

ICT Content Development

We are focusing on knowledge based indigenous content development.

The services cover:

Competency Development

Programs to develop IMS’ clients’ knowledge and expertise and provide unique human capability and capacity

ICT System and Networking Technologies related content development

Long Term Collaboration

In 2008, IMS signed an MOU with Multimedia Development Corporation (MDeC) and MIMOS to develop Cisco Certified Internetwork Expert (CCIE) domain experts in Malaysia. This is a long term initiative to ensure the level of skills of Malaysians reach global standards.

ICT Research & Development

Research state of the art technology and emerging technologies.

ICT Solution Partnership with local & global experts, technology specialists and niche companies to provide end-to-end products and services by providing enhancement, additional interfaces and domain expertise based on research & development.
Development of best practices templates and tools embedded with domain related analytics to be utilized in ICT deployment phases.

Information Technology Infrastructure Library (ITIL)

IMS Asia specializes in improving the quality of IT services through the application of a variety of recognized best practice frameworks, the most prominent being the Information Technology Infrastructure Library (ITIL) – a set of guidance developed by the United Kingdom’s Office of Government Commerce (OGC).

With the ITIL best practices, IMS Asia provides end-to-end solutions, from assessments and strategic planning to implementation, continuous improvement and beyond. Our experienced consultants work hand-in-hand with the customers to implement these best practices.

Asian Centre of Excellence in Networking Technologies (ACENT)

IMS Asia manages and operates MIMOS’s Asian Centre of Excellence in Networking Technologies (ACENT) located at MIMOS, Technology Park Malaysia.

The Centre was developed by MIMOS in association with Cisco Malaysia and IMS. It is primarily engaged in providing hands-on networking skills, and some of the highlights of this state of the art centre are: